Andrea (00:03): Hey there, I'm Andrea Watkins and if you're listening to this, while juggling three patient calls, checking into patients, taking a payment, selling some skincare, and trying to catch your doctor in between procedures, you might be working in an aesthetic practice. Blake (00:15): And I'm Blake Lucas, welcome to Practice Land. This is not your doctor's podcast. Andrea (00:21): As PatientFi's CEO Todd Watts says, nobody understands what it's like to be a patient coordinator or run a practice unless you've actually done it, Blake (00:28): Because from the moment you walk in until the moment you leave, it can be absolute mayhem. Andrea (00:33): Yeah, I spent lots of years running a plastic surgery practice. All we really want to do is help patients look and feel their best and get through our days without any drama. Blake (00:42): And after seven years, helping practices succeed at PatientFi, I've seen it all, from the wins to the "She did what?" moments. Andrea (00:48): That's why every week on Practice Land, we bring you real help for real practice problems. Blake (00:54): Whether you're trying to close more deals, Andrea (00:55): Navigate those tricky patient conversations, Blake (00:58): Or finally ask for that raise you deserve. Andrea (01:00): Practice Land is the show for you. The ones who make the practice work.